Tel: 01803 556403
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Stay at home for 7 days and self-isolate if you feel hot to touch on your chest or back or if you have a new continuous cough (coughing a lot for more than one hour, or 3 or more coughing episodes in 24 hours). Those you live with also need to self-isolate for 14 days. This will help protect others in our community.
DO NOT ATTEND THE GP SURGERY OR PHARMACY. Click here for NHS 111 advice including tips to avoid catching / spreading the virus. And click here for what "self-isolation" actually means. If you feel you cannot cope with your symptoms at home, your condition gets worse or your symptoms do not get better after 7 days then click here for the NHS 111 Online Covid-19 Service. Or call 111 if you have no online access. And here is the Isolation Note for your employer.
Click here to be clear about what "social distancing" is - we all need to be doing this now, especially if you are over 70, have an underlying health condition or are pregnant.
Daily Government Public Health Information here
Coronovirus - We have stopped accepting written prescription requests to minimise infection risk. Please request your medication online through our website. Ask us to register you for "Patient Access" - it makes thing easier for you. If you have no internet acccess, call 546783 between 10.30am and 1.30pm. Don't forget that prescriptions take 3 working days to process!
We have a new, more efficient way of requesting your prescriptions online - you can see your test results too. Soon we will stop using the traditional form below so please register ASAP for "Patient Access"!
To obtain full access, send an eConsult requesting a code so you can complete the registration process online. Once you have your code, Click here to register for "Patient Access"
Over The Counter Medication:
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns, even if you qualify for free prescriptions.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need. Please help the NHS to use resources sensibly.
Click here for more information including the conditions this applies to
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.